A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Our calculation of the casino’s Safety Index, formed from the examined factors, portrays the safety and fairness of online casinos. Android and iOS devices should be able to show the casino’s site directly with a web browser. The casino should send an e-mail with more information to you shortly after you have sent the registration form. At the majority of online casinos you are able to pin up online casino choose from a vast range of different payment methods.
Player’s account has been closed.
Our team is always here to make sure your experience stays smooth and enjoyable. Our team always strives to make the platform convenient and enjoyable for everyone. We’re glad to know you’re satisfied with the experience. It works well, has fast payouts, and excellent support.
Pin-Up Casino Review
Therefore, your account verification requires you to submit a scan of an official document (Passport, ID Card or Driving License). In order to initiate payments the finalization of the Pin-Up Casino account verification is demanded. Take into account that the casino will solely carry out pay-outs on workdays. You can contact the customer support or identify the Pin-Up Casino deposit limits in the payment section. New players can receive a sign-up package on their initial deposit. Presently, customers can play a big portfolio of 12 software providers, who have a total games count of more than 1,200 top games.
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- The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers.
- Besides, Pin-Up Casino offers a Text Chat directly on the casino site, that can be reached 24 hours every day.
- Pin-Up Casino is a very big online casino based on our estimates or collected information.
- Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.
- After more than 2 months and 5–6 rounds of verification, Pin-Up suddenly blocked my account.
- Games aren’t just the usual slots – live dealers and themed games make it fun.
Thank you for sharing your situation.The decision to block an account is always made by the security department in accordance with the provisions of the User Agreement. We’re glad your first experience with us turned out so positive! He sat at home, missed, and tried your casino for the first time. Fair play and a great gaming atmosphere are what we’re all about. Thanks for sharing your experience!
You can be sure about the safety because casino has to meet a lot of prerequisites in order to retain the license. Start your casino journey now by registering at Pin-Up Casino! Moreover, the generous sign up Bonus can be claimed by every new customer. Until now, there are no further casinos that belong to this operator.
- Discuss anything related to Pin-Up Casino with other players, share your opinion, or get answers to your questions.
- Presently, customers can play a big portfolio of 12 software providers, who have a total games count of more than 1,200 top games.
- We’re happy to know that our platform met your expectations and brought you a positive experience.
- For many years, the Pin Up platform has earned my trust with its reliability, quality of games, and variety of promotions and bonuses.
- Despite providing transaction proof, the casino denies receipt of the funds and does not acknowledge the successful transaction.
Player’s account is blocked due to duplication.
Based on reviews, created with AI Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.
I really enjoy the game variety – there’s always plenty to choose from, from classic slots to live dealers. Casino impresses with its sleek design, easy navigation, and impressive selection of games. The bonus program is also a highlight, with reviewers mentioning generous welcome packages and regular promotions. Reviewers had a great experience with this company.
A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality. He demanded intervention from CasinoGuru to retrieve his $320 and to address the casino’s unethical practices. However, due to insufficient insight into the casino’s investigation results, the issue could not be evaluated properly, leading to the closure of the complaint. The issue was resolved after the player confirmed satisfaction with the outcome, leading to the complaint being marked as ‘Resolved’ in the system.
PIN-UP is like a breath of fresh air in the online casino world. Customer support was prompt and genuinely helpful, making me feel valued. Our goal is to strictly uphold the rules and protect the interests of the entire player community.Thank you for your understanding. We’re sorry to hear that your experience was negative. We’re truly glad to know you’re enjoying the experience with us. Thank you for such a thoughtful review!
Replied to 75% of negative reviews During the entire period of the examination, the verification of the animal is carried out, and to all It was… The platform works stable, without any problems. I definitely like the Pin-Up casino,I feel confident here.I have been using the bookmaker’s services for several years now, and my impressions are extremely positive.I’m especially pleased with the us… I’ve played on other platforms, but I always come back to Pin Up.
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Pin-up is a good option for acquiring the necessary gaming skills. We’ll keep doing our best to maintain your trust and provide a top-level experience. Everyone will find something to their liking.Technical support is at the highest level. Everything is at hand, everything is clearly structured-no annoying searches and unnecessary clicks.As for the games, it’s just eye-watering!
Instead of resolving issues, Pin-Up keeps dragging customers through endless verification only to block accounts without explanation. Such measures are applied by all responsible platforms to ensure security, fair play, and equal conditions for all players. For many years, the Pin Up platform has earned my trust with its reliability, quality of games, and variety of promotions and bonuses.
Withdrawals
We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Pin-Up Casino, account management, withdrawal process, etc. When reviewing online casinos, we collect information about their customer support and language options. This casino might be an adequate option for some players, however, keep in mind that there are other casinos that prioritize fair treatment and safety of their customers to a much higher degree. In sum, at Pin-Up Casino experienced players and newbies can enjoy an entertaining gaming atmosphere. I think this casino is suitable for both beginners and experienced players. Customers are particularly pleased with the platform’s user-friendliness and intuitive interface, which makes navigation easy for both beginners and experienced players.
The best casino I’ve ever played at
Our goal is the strict observance of the rules and the protection of the interests of the entire player community.Thank you for your understanding. Thank you for sharing your situation.The decision to block your account was made by the security department based on clause 13.13 of the User Agreement. It’s great to know the platform feels comfortable and convenient for you. We’re really glad to hear you’re enjoying your experience with us. We’re glad to know everything runs smoothly for you and that you’re enjoying the experience. During the entire period of the examination, the verification of the animal is carried out, and to all It was quick and smooth.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Verification can help ensure real people are writing the reviews you read on Trustpilot. Learn about Trustpilot’s review process. Find out how we combat fake reviews. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations.
Account Blocked After Multiple Verifications – Unfair and Unjust
Despite completing the verification process and sending various documents, the casino continued to request the same documents, claiming they needed originals. The player from Mexico faced account restrictions that prevented him from withdrawing his funds. The player was informed that the casino’s actions were part of standard security protocols triggered by the high withdrawal amount. The casino alleged that he used stolen cards, which he denied, and he sought access to his account and a return of his balance. In ‘Bonuses’ section of this review, you’ll currently find 5 bonuses from Pin-Up Casino based on the data from our database.
In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations. It’s advisable for players to factor this in when making their casino choices. We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players. It has a low amount of restrained payouts in complaints from players, when we take its size into account.
Note, however, that these promotions are subject to their own terms and conditions, that you can find on the casinosite. In addition to the Pin-Up Casino new customer bonus, existing customers can avail of additional promotions, i.e. a cashback bonus or daily deals. Besides, Pin-Up Casino offers a Text Chat directly on the casino site, that can be reached 24 hours every day. To this end, just follow the link that you get via email from the casino.
We would say Pin-Up Casino has an average customer support based on the responses we have received during our testing. Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers.